Frequently asked questions

Commissioning a Portrait

 

What is the process for commissioning a portrait?

Thank you for your interest in commissioning a portrait! The process is straightforward and collaborative. Here's an overview of what you can expect:

1. Contact me: Reach out to me through my website, email, or social media to inquire about a commission.

2. Share your idea: Provide me with a photo of your pet, along with any specific requests or preferences you have for the portrait.

3. Discuss details: We'll discuss the size, complexity, and timeline for the portrait, as well as the pricing and payment terms.

4. Approve the sketch: Once I've created a sketch of your pet, I'll share it with you for approval before proceeding with the full portrait.

5. Create the portrait: I'll work on the portrait, using high-quality materials and techniques to ensure a beautiful and lasting artwork.

6. Review and revisions: I'll share progress photos with you and welcome any feedback or requests for changes.

7. Final approval: Once the portrait is complete, I'll share a final photo with you for approval before shipping.

8. Shipping and delivery: Your portrait will be carefully packaged and shipped to you, with tracking information provided.

 

Can I commission a portrait from a photograph that is damaged or low-quality?

While I can work with imperfect photos, the quality of the portrait may be affected. Please contact me to discuss your options.

Do you offer colour portraits or only black and white?

 I specialise in coloured pencil portraits, but I also offer portraits done in graphite.

Can I request a specific size or format for my portrait?

Yes, I can accommodate various sizes and formats, including custom sizes.

 

Photos and References

 

What kind of photos work best for portraits?

Clear, high-quality photos with good lighting and detail are ideal. Multiple photos from different angles can also be helpful.

Can I provide multiple photos for reference?

Yes, please feel free to provide multiple photos to help me capture your subject's likeness and personality.

 

Process and Timeline

 

How long does a portrait take to complete?

Depending on the complexity and size, portraits can take anywhere from a few days to several weeks.

Can I request changes during the process?

Absolutely! I encourage feedback and revisions throughout the process. Once I begin working on your pet portrait, I'll provide regular updates and share progress photos with you. If there's something you'd like me to change or adjust, please don't hesitate to let me know. I'm committed to creating a portrait that exceeds your expectations and captures the essence of your beloved pet. Please note that minor changes are included in the commission price, while more significant changes may incur an additional fee, which we can discuss and agree upon beforehand."

How do you ensure the portrait meets my expectations?

I work closely with all my clients to understand their vision and preferences, and provide regular updates throughout the process.

 

Materials and Quality

 

What materials do you use for your portraits?

I craft my portraits with the finest materials to ensure exceptional quality and longevity. My tools of choice are Faber-Castell Polychromos and Carn'D'Ache Luminance coloured pencils, renowned for their vibrant colours and lightfastness. I carefully select Fabriano Artistico Watercolour Enhanced Paper, 300gsm hot pressed, for its exceptional durability and resistance to aging. This premium paper provides a smooth surface for precise detail and ensures that my artworks will remain vibrant and intact for generations to come. Every piece is meticulously created to be a treasured family heirloom that will be cherished for years to come.

Shipping and Delivery

 

How do you ship artworks?

I use sturdy packaging and trackable shipping methods to ensure safe delivery.

Do you offer worldwide shipping?

Yes, I ship worldwide.

How long does shipping take?

Shipping times vary depending on location, but I aim to dispatch artworks within 3-5 business days of completion.

 

Pricing and Payment

 

How do you price your portraits?

Pricing is based on the complexity, size, and detail required for each piece.

Do you offer discounts or promotions?

Follow my Instagram and Facebook pages to stay informed about special offers!

What payment methods do you accept?

I accept various payment methods, including, credit cards, PayPal, and bank transfers.

 

Gifts and Orders

 

Can I purchase a portrait as a gift?

Absolutely! Portraits make thoughtful and unique gifts. I offer gift certificates and can work with you to create a special present.

Do you offer gift certificates?

Yes, gift certificates are available for commissions or prints.

Can I order a portrait for someone else?

Yes, please provide their photo and any relevant details, and I'll work with you to create a special portrait.

Artwork and Prints

 

Do you sell your original artwork or only prints?

Both! I sell original artworks and offer prints in various sizes.

How long do you keep the original artwork before shipping the print?

I typically retain the original for a short period before shipping the print, unless otherwise agreed upon.

Do you accept commissions for business-related artwork, such as logos or branding materials?

Yes, I do! I offer custom commissions for business-related artwork, including logos, branding materials, and other visual identity elements. Please contact me to discuss your project and I'll provide a custom quote and timeline. Please note that these commissions are subject to a different pricing structure than my traditional portrait commissions, and may require additional information and collaboration to ensure the final product meets your business needs.

Can I purchase a print of a sold original artwork?

Yes, prints are available for most artworks, even if the original has sold.

 

Miscellaneous

 

Do you offer framing services?

No, I don't offer framing services or guidance on framing options at this time. However, I can ship prints directly to you, ready to be mounted in a frame. Please note that shipping framed artwork from New Zealand can increase postage costs and may require special handling. You may want to consider consulting a local framing professional for guidance on framing your artwork.

Can I commission a portrait of a non-human subject, like a landscape?

Yes! I enjoy creating portraits of animals, pets, and even landscapes. Contact me to discuss your ideas!

How do I care for my pencil portrait?

Keep it away from direct sunlight, moisture, and extreme temperatures. Dust gently with a soft cloth.